Introduction
Welcome to Ideagrape ("we," "our," or "us"), operated from Toronto, ON, Canada. We are committed to protecting your personal information and your right to privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information that you provide directly to us:
- Account Information: Email address and authentication credentials via Magic Link (passwordless authentication)
- Payment Information: Processed securely through Stripe. We do not store credit card details on our servers.
- Usage Data: Information about how you use our service, including:
- SaaS ideas generated, validated, and analyzed
- Keyword trends searched
- WTP (Willingness-to-Pay) analyses performed
- AI chat sessions and messages
- Regional targeting preferences
- Features accessed and subscription tier
- Generated Content: Ideas, analyses, and chat conversations you create are stored to provide the service and enable sharing features
- Analytics: We use PostHog for product analytics to understand user behavior and improve the service
- Technical Data: IP address, browser type, device information, and access times for security and service optimization
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our AI-powered SaaS idea generation and analysis tools
- Process your transactions and manage your subscription
- Generate personalized SaaS ideas, market analyses, and pricing recommendations using AI technology
- Fetch keyword trends and search volume data from market research providers
- Enable shareable generation links and social sharing features
- Send you service-related notifications, usage limit alerts, and important updates
- Respond to your support requests and feedback
- Analyze usage patterns to improve AI models, user experience, and feature development
- Detect, prevent, and address technical issues, fraud, and security threats
- Comply with legal obligations and enforce our Terms of Service
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: We share data with trusted third-party service providers who assist us in operating our service:
- Payment processing and subscription management
- Database hosting and authentication services
- AI and machine learning APIs for content generation
- Market research and keyword data providers
- Product analytics and user behavior tracking
- Cloud hosting and infrastructure services
- Public Sharing: When you use our sharing features, your generated ideas and analyses may be publicly accessible via shareable links. You control what you share.
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication via Magic Link (passwordless)
- Row-level security policies in our database
- Regular security audits and monitoring
- Restricted access to personal data on a need-to-know basis
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Under PIPEDA and applicable privacy laws, you have the right to:
- Access your personal information and know how it's being used
- Update or correct inaccurate information
- Request deletion of your account and personal data (subject to legal retention requirements)
- Withdraw consent for certain data processing activities
- Opt-out of marketing communications (we currently send only essential service emails)
- Request a copy of your data in a portable format
- Cancel your subscription at any time
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise these rights, contact us at privacy@ideagrape.com. We will respond within 30 days.
Cookies and Tracking
We use cookies and similar tracking technologies for:
- Authentication: Magic Link DID token to maintain your login session
- Analytics: PostHog cookies to understand user behavior and improve the service
- Preferences: Storing your settings and preferences
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.
Children's Privacy
Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@ideagrape.com and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
For privacy complaints, you may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca